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Policies and What to Expect

Planning Your Visit

Please note that our screening and masking policies changed on May 12, 2023, following the end of the COVID-19 Public Health Emergency.

If you have an in-person appointment coming up, please review the information about what to expect and do before and on the day of your appointment.

Masking guidance

Masks have been important during the pandemic. At this point in time, however, universal masking is no longer needed. This is due to many factors, including the availability of vaccines and treatments.

With the end of the COVID-19 Public Health Emergency, Mass General Brigham, including Spaulding Rehabilitation, will end universal masking at all our hospitals, clinics, and other facilities starting on May 12, 2023.

Read our masking FAQs >

Visitor policy

We know how important visitors and support persons are to your health and well-being.

  • One visitor or support person is allowed in outpatient clinical care areas.
  • We permit two visitors at a time per patient in inpatient areas.
  • Visiting hours are 11 am to 8 pm at Spaulding Cambridge, Spaulding Cape Cod, and Spaulding Boston.

Please note that in some situations, we may need to limit visitors to ensure patient and staff safety.

Read our visitor policy >

Patient and Family Guide

For information about what to expect if you are being admitted to our inpatient rehabilitation program, please review our Patient and Family GuideNote: Due to COVID-19, policies regarding visitors, cafeteria use, clothing and personal items, and the gift kiosk have changed to comply with important infection control procedures. 

Children Policy

Children are welcome with adult supervision. Visitation may be limited due to patient’s condition and preference. Children may not be overnight visitors. If special visiting times are necessary, we will do everything we can to accommodate your family's schedule.


Family and friends may purchase meals in the Spaulding Cape Cod Cafeteria and join the patient in the Inpatient Dining Room. The Cafeteria’s lunch and dinner options include soup and salad bar, deli sandwiches and a nutritious selection of hot entrees.

Cafeteria Full Service Hours

  • Breakfast: 7:00 a.m. - 9:00 a.m.
  • Lunch: 11:30 a.m. - 1:30 p.m.
  • Dinner: 5:00 p.m. - 6:30 p.m.

In addition, the Spaulding Cape Cod Cafeteria is open from 7:00 a.m. through 6:30 p.m. for beverages and snacks. Soup and salad bar are available from 11:30 – 6:30. A vending machine is located near the cafeteria.