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Terms & Conditions


The Spaulding Rehabilitation Network website is intended to provide general educational information and to help users more easily arrange for health care services. The SRN website is not an attempt to practice medicine or to provide specific medical advice and should not be used to make a diagnosis or to replace or overrule a qualified healthcare provider's judgment. Nor should users rely upon the SRN website if they might need emergency medical treatment. We strongly encourage users to consult with a qualified healthcare professional for answers to personal questions.

Use of programs on the SRN site does not establish a doctor-patient relationship. Should you electronically request a referral to SRHN, we will use the information you submit to arrange for care where appropriate. You assume full responsibility for using the information on this site, and you understand and agree that Partners and its affiliates, including SRHN, are not responsible or liable for any claim, loss, or damage resulting from its use by you or any user. While we try to keep the information on the site as accurate as possible, we disclaim any warranty concerning its accuracy, timeliness, and completeness, and any other warranty, express or implied, including warranties of merchantability or fitness for a particular purpose. This disclaimer applies to information not only in the English version but also in other languages translated by the site translator. SRN also does not warrant that access to the site will be error or virus-free.
We provide access to other websites for your convenience. SRN is not responsible for the availability, accuracy, or content of those external sites, nor does it endorse them.

Material on the SRN website is protected by copyright law. Unless otherwise stated, users may print or download information from this site for personal, non-commercial use only, provided they identify the source of the material and include a statement that the materials are protected by copyright law. Reprinting or otherwise reproducing any document in whole or in part is prohibited, unless prior written consent is obtained from the copyright owner.

By choosing to use the SRN website, you acknowledge and agree to the terms of this disclaimer and our privacy policy. We encourage you to read them. We reserve the right to modify these terms and policies and recommend that you periodically review them, Use of the site will be taken as compliance with the terms set forth herein.

Internet Privacy Policy

Please click here to read the full Partners HealthCare website privacy statement.

We respect your privacy interests. We operate this site by these principles:

You may use the SRN website without disclosing personally identifiable information. We want to be clear that we will not obtain such information about you unless you choose to submit it to us. For example, if you email us your comments, that identifies your email address. If you request an appointment with a physician, a limited number of hospital administrators and healthcare providers will see this information and use it to arrange care where appropriate.

We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide. You should understand, however, that electronic transmissions via the Internet are not necessarily secure from interception and we cannot guarantee the security or confidentiality of such transmissions.

The web server of the SRN website collects and saves the default information customarily logged by World Wide Web server software. Our logs contain the following information for each request: date and time, originating IP address and domain name (the unique address assigned to your internet service provider's computer that connects to the internet), object requested, and completion status of the request.
Except for authorized law enforcement investigations or other valid legal processes, we will not share any information we receive with any parties outside of Partners.

Information for Reporting Claims of Copyright Infringement

In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the DCMA) Spaulding Rehabilitation Network (SRN) is registered as a Service Provider with the United States Copyright Office. Notifications of copyright infringement claims occurring on SRN's Network should be reported to our designated agent: Neil Buckley, Partners Healthcare System, Inc., One Constitution Center, 1st floor, Charlestown, MA 02129 (E-mail:

Any such notice must be in writing, and must include the following information as required by the DMCA:

  • A physical or electronic signature of the copyright owner or the person authorized to act on its behalf;
  • A description of the copyrighted work claimed to have been infringed;
  • A description of the infringing material and information reasonably sufficient to permit SRN to locate the material;
  • Your contact information, including your address, telephone number, and email;
  • A statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under the pains and penalties of perjury, that you are authorized to act on behalf of the copyright owner.