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Insurance and Billing Assistance

Our goal is to work collaboratively with you and your family, referrers, insurance companies and employers to make sure you have full access to all the healthcare and rehabilitation services available to make you well.

We accept most insurance plans – private and governmental – including Medicare and Medicaid. Most insurances cover rehabilitation services which are deemed medically necessary. Because every insurance plan is different, we recommend talking with your employer or your insurance agent to better understand your coverage, particularly about any out-of-pocket expenses you may incur, including co-pays and deductibles.

Cost should never get in the way of your recovery

We recognize the financial aspects of your admission and care can be confusing. During the admission process, we will assign an admitting representative to help you understand the financial implications of your stay. You will also have access to one of our Financial Counselors. He or she will help you understand your insurance, answer your questions and help you navigate financial options available to make your care possible.

Speak to a Financial counselor

  • Spaulding Rehabilitation Hospital Boston (617) 952-5337
  • Spaulding Hospital Cape Cod (508) 833-4200
  • Spaulding Hospital Cambridge (617) 758-5338
  • Spaulding Nursing and Therapy Center Brighton (617) 726-9761

Questions? We have answers.

Patients who would like to request a cost estimate for health care services at Spaulding can find more information about how to do so on the Partners HealthCare website. Please note: Managed care plans require pre-certification prior to admission.

If you have questions about a bill you have received or need to discuss your account, please call Patient Accounts Customer Service at (617) 726-3884.