Safe Care Commitment
Your health and safety is our top priority. As we prepare to welcome back more patients, we are taking a comprehensive approach to prevent the spread of infectious disease.
The entire team at Spaulding Rehabilitation Network is dedicated to keeping our patients, staff and community members safe as we reopen our practices, clinics and facilities in alignment with the Commonwealth’s response to the COVID-19 pandemic. We are fully prepared to provide you with the care you need most, when you need it—and we've made a commitment to keep you safe every step of the way.
We screen to protect you, your families, and our staff
- We screen all employees daily for symptoms. Anyone with symptoms of a possible respiratory illness is not allowed to work until they are better.
- We screen visitors for symptoms. Any visitor with symptoms is restricted from entering our hospitals.
- We test and screen patients for COVID-19.
- Admitted patients are tested for COVID-19 prior to admission and then screened for symptoms each day of their hospital stay.
- Patients visiting for clinic appointments are screened for symptoms prior to their visit and again upon arrival. If symptomatic, patients are cared for via virtual visits or in designated areas where we use personal protective equipment (PPE) recommended by the Centers for Disease Control to prevent spread of the COVID-19 virus.
We clean our hands and spaces and make it easy for you to do the same
- We have increased the frequency and intensity of cleaning of all high touch areas throughout the institution.
- We require frequent hand-cleaning and have added hand sanitizer stations so patients and staff can clean their hands easily and frequently.
We protect everyone in our environment
- We require all people on campus—employees, patients, and visitors—to wear a mask.
- We have rearranged spaces to accommodate physical distancing and prevent transmission of infections by removing chairs from waiting rooms, and in some high-use areas, installing plexiglass barriers.
- We limit visitors coming into the hospital and clinics.
We ask you to help us keep the Spaulding community safe by:
- Calling us before your visit if you have symptoms of respiratory illness
- Checking in for your appointment via phone or Patient Gateway
- Always leaving six feet between yourself and others
- Wearing a mask at all times during your visit
- Practicing good hygiene
- Alerting a Spaulding staff member if you have any safety questions or concerns
Post COVID-19 Outpatient Rehabilitation Program
We're here to help.
For many affected with COVID-19, returning home and resuming life may be harder than anticipated. Many patients who are recovering from COVID-19 will continue to face physical, cognitive, or mental health problems. To address these recovery needs, Spaulding Rehabilitation Network is dedicated to providing specialized care for patients who are recovering or were hospitalized for COVID-19.
Responding to COVID-19
COVID-19: What You Need to Know
The coronavirus situation is very fluid, and we are doing everything we can to provide you with the most up to date information.
For the health and safety of our patients and staff, we have rapidly expanded our Telehealth services for patients requiring rehabilitation medicine and outpatient therapy services. For more information about how to schedule an interactive Virtual Visit with your provider, please contact your Spaulding Outpatient Center.
The Spaulding/PHH Emergency Response Fund provides critical, flexible dollars to provide for patient and staff safety and well-being during the COVID-19 health crisis.