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Coronavirus (COVID-19) Information: What You Need to Know

Last updated on May 8, 2020

Spaulding Outpatient Centers COVID-19 Update as of March 24, 2020

Our outpatient centers have been monitoring the evolving COVID-19 pandemic. As of 3/24, our YMCA locations at Marblehead, Hanover, and Quincy, the Jewish Community Center Marblehead, Westborough, and Downtown Crossing have been closed and patients redirected to alternate Spaulding locations. We will continue to see all of our patients with urgent therapy needs on an ongoing outpatient basis. We are in the process of reaching out directly to patients with upcoming appointments to determine possible alternatives including use of telemedicine or postponing to a later date. For questions please contact your outpatient center site directly. For contact information, visit our location page.

New Visitor Restrictions for the Spaulding Rehabilition Network

Effective Tuesday, March 17th and indefinitely, no visitors will be allowed in any Spaulding inpatient facility due to the COVID-19 (Coronavirus) Pandemic.

This is being done as a difficult but necessary step to protect our patients, one of the highest risk and vulnerable groups, and to protect our staff who need to remain healthy in order to be able to deliver care. In addition, patients will not be allowed out of the facility to meet any visitors. Only clinically appropriate and urgent medical travel will be allowed with the approval of Spaulding site administrative leadership and clinical leadership. Our teams will work with patients on alternative digital methods to stay connected with their families and loved ones. Please work directly with the leadership of your facility and your clinical team with questions. Thank you for your support and cooperation.

What you need to know

The coronavirus situation is very fluid, and we are doing everything we can to provide you with the most up to date information. Rest assured that there are many leaders and experts from across Spaulding Rehabilation Network and Partners HealthCare who have been working tirelessly to ensure that we have the best possible plans, protocols and resources in place to protect patients, colleagues and our community. We continue to coordinate with the CDC (Centers for Disease Control) and state public health officials as we take all necessary precautions to prepare us for providing safe care to anyone who presents with COVID-19. Here’s what you need to know:

What is the Coronavirus?

The cause of this outbreak has been identified as a novel coronavirus (COVID-19).

Coronaviruses are a family of viruses that can cause symptoms ranging from the common cold to severe respiratory illness. Certain coronaviruses can infect animals, which occasionally spread from animals to humans, such as severe acute respiratory syndrome (SARS-CoV) and Middle East Respiratory Syndrome (MERS-CoV). These viruses can then also evolve to spread among people.

This new strain of coronavirus appears to have rapidly evolved to more easily transmit from person to person.

How did this outbreak occur?

Initial cases with this infection were thought to be associated with a live animal market in Wuhan City, China. However, not all subsequent cases have had this exposure.

The number of infections and subsequent deaths from the novel coronavirus have climbed daily. The World Health Organization (WHO) has declared a global health pandemic to highlight the spread of this infection and support prevention efforts.

What is the current situation?

The situation is rapidly evolving with new information updated daily, please consult the Massachusetts Department of Public Health and CDC websites for the latest updates. 

Spaulding is working daily with Partners HealthCare System, State and Federal authorities to manage the response and support our communities’ needs, with a focus on post-acute care and expertise. Spaulding Rehabilitation Network has set up a specialized unit at our Spaulding Hospital Cambridge facility which you can learn about here featured on WBUR and NBC-10 Boston. Everyone should continue to follow mandates from leaders to help limit the community spread of the virus. Our caregivers continue to stay focused on supporting our patients and each other.

Spaulding Nursing and Therapy Center Brighton has made unique changes to its operations as a skilled nursing facility.  Learn more about its updates, policies and procedures here.

How is Spaulding Rehabilitation Network preparing for coronavirus?

We are screening for the latest CDC screenings as we limit current admissions and limited urgent outpatient care.

Staff at all locations have been encouraged to ask all visitors with respiratory symptoms to defer their visit until they are feeling better.  Staff have been preparing for months to be ready to respond. All infection control teams have been trained on proper protocols for treating patients with the coronavirus and all hospitals across the Partners system have been providing walk-in respirator (N95) fit testing clinics over the last several weeks to ensure that all clinicians can safely treat patients with COVID-19.  

‚ÄčLearn more about Spaulding's efforts.  In Spanish.

Spaulding and Partners HealthCare have launched a system-wide effort to ensure that patients, providers, and employees across the health care system are treated equally and have access to necessary information during the COVID-19 pandemic. This includes a resource repository containing:

  • Multilingual resources to serve the needs of patients, providers, and employees who speak languages other than English

  • Resources to support clinicians working with people with disabilities

Visit the MGH Disparities Solutions website for more information. 

What can be done to prevent the spread of coronavirus?

As always, hand and respiratory hygiene are the best way to prevent the spread of respiratory viruses. We recommend the following:

  • Frequent handwashing with soap and water or with an alcohol-based hand sanitizer.
  • When coughing or sneezing, cover your nose and mouth with a flexed elbow or tissue. Wash your hands after.
  • Avoid close contact with individuals who have a fever or cough.

Please note, the facemasks that are available for purchase at your local drug store are not appropriate for protecting yourself from the coronavirus. Practicing hand hygiene is your best defense.  

How do I know if I should be evaluated for coronavirus?

If you develop a fever and cough or shortness of breath, you should contact your health care provider. If you have had close contact with someone showing these symptoms who has recently traveled from the identified countries listed above, you should also contact your health care provider. The CDC believes at this time that symptoms of the new coronavirus may appear in as few as two days or as long as 14 days after exposure.

If you believe you have been exposed to COVID-19, contact your health care provider.

Additional information is available on the CDC and WHO websites.

What can I do to help?

During this unprecedented time, the entire Spaulding Rehabilitation Network & Partners HealthCare at Home community of doctors, nurses, therapists, and staff have mobilized with two priorities front and center: to keep every patient safe and to keep all those who serve our patients safe.

Many of you have asked how you can help. Your generous gift to the Spaulding/PHH Emergency Response Fund helps equip President David Storto and his leadership team to direct resources where they are needed most urgently and flexibly to address these priorities, day by day. Thank you for your support during this challenging time. Give to the Spaulding/PHH Emergency Response Fund


In an effort to coordinate and facilitate the development of new innovations that flatten the COVID19 curve and protect and empower our front-line clinical staff, we have launched a Mass General Brigham Center for COVID Innovation. The Center will serve to: 1) identify and empower experts from inside and outside Mass General Brigham that can move meritorious ideas towards practice, and 2) help identify internal and external resources necessary to operationalize these ideas. Submit ideas for projects addressing the diagnosis, therapy, or clinical care of patients (including PPE) with coronavirus infection.  Email us.

Company/ Personal Donations of Materials

For companies and people interested in donated supplies and items you can contact received through the Covid Donations mailbox. They will follow up on what items are accepted and the process to ensure donations will be disbursed to facilities throughout the Mass General Brigham health system including Spaulding. Email us

Sourcing/Procurement Referrals

This email was created to assist with all the product purchasing opportunities.  Please feel free to forward any opportunities to this email, or refer sources to this email.  The Mass General Brigham Supply Chain team will monitor the mailbox and contact those referrals that fit our systems need. Email us.

Partners HealthCare COVID-19 Nurse Line

Call the Partners HealthCare COVID-19 Nurse Line at 617.724.7000. Staffed from 8 a.m. to 8 p.m. Monday through Friday and 8 am to 5 pm Saturday and Sunday, nurses are available to respond to general or specific questions about COVID-19 for those who have symptoms, believe they may have been exposed, or are looking to learn more. If treatment is needed, they will guide you through next steps. Interpreters can be added to calls for patients who need it.