Call1-800-745-9683 for further technical assistance.
Log into Patient Gateway. If you plan to use a mobile device or tablet for your Virtual Visit, download the Mass General Brigham Patient Gateway app and log in. If you plan to use a Windows or Mac computer, please visit Mass General Brigham Patient Gateway and login.
We are using a version of Zoom designed for healthcare that has been built with privacy and security in mind. Each appointment uses new meeting link available only to the provider and patient. There is a waiting room function which providers use to admit people into the visit so that no uninvited guests may join. All visits are encrypted, video and chat cannot be recorded and personal health information is not saved by the video system. Patient Gateway Zoom virtual visits are designed to make seeing your provider easy, while keeping you and your health information safe and secure.