At each Spaulding hospital is a Patient & Family Advisory Council (PFAC). The PFAC is a committee that was developed to encourage increased collaboration between hospital leadership, clinical staff, and patients/families, including increased identification of the needs and priorities of patients and their families.
The Council is devoted to providing input on how to improve the patient and family healthcare experience. Our aim is to consider the unique perspective patients and family members have to offer as Spaulding continues to fulfill its commitment to improving the care of both our inpatients and outpatients.
Sharon McLean, Quality and Compliance Manager
300 First Avenue
Charlestown, MA 02129
1575 Cambridge St.
Cambridge, MA 02138
617-876-4344, Ext. 3548
Diane Galazzo, Director of Quality and Compliance
311 Service Road
East Sandwich, MA 02537