Patient & Visitor Info

Spaulding Insurance & Billing

The Spaulding Rehabilitation Network accepts most insurance plans- private and governmental. Our goal is to work collaboratively with our referrers, patients, families, insurance companies and employers to provide you full access to our health care services.

Most insurances, including Medicare and Medicaid, cover rehabilitation services which are deemed medically necessary. Managed care plans require pre-certification prior to admission. Because every insurance plan is different, we recommend that you talk with your employer or your insurance agent to better understand your coverage, particularly how this may affect any out-of-pocket expenses, including co-pays and deductibles.
 
We recognize that the financial aspects of your admission can be confusing. During the admitting process, your admitting representative will discuss with you the financial aspects of your stay. In addition, you will have access to one of our Financial Counselors who can answer any individual financial questions you may have and to help you navigate through your financial options.

Financial counselors at specific Spaulding facilities can be reached at the numbers below:

Spaulding Rehabilitation Hospital Boston - 617.952.5337
Spaulding Hospital Cape Cod
- 508.833.4200
Spaulding Hospital Cambridge
- 617.758.5338
Spaulding North End and Spaulding West Roxbury - 617.726.5462

View patient billing and financial assistance for information on financial aid and Partners HealthCare policies.  Additional information about Medicare coverage can be found at www.medicare.gov. Additional information about Medicaid (Mass Health) coverage can be found at www.mahealthconnector.org.

Spaulding Rehabilitation Network accepts most health insurance plans.  Partners HealthCare maintains information about health insurance accepted at Spaulding and other hospitals within the Partners HealthCare system. Please visit their website for further information on insurance plans and products accepted.

Patients who would like to request a cost estimate for health care services at Spaulding can find more information about how to do so on the Partners HealthCare website.

If you have any questions about a bill you have received or need to discuss your account, please call Patient Accounts Customer Service. Patient Accounts at specific Spaulding facilities can be reached at the numbers below:

Spaulding Rehabilitation Hospital Boston - 617.726.4233
Spaulding Hospital Cambridge - 617.643.5836
Spaulding West Roxbury and Spaulding North End - 617.643.5509

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